Description of the service:

With IT-Financial Planning you increase the accuracy and flexibility of IT planning

Our ITFM applications automate and accelerate the IT-planning process, providing greater accountability, greater planning accuracy, and the flexibility to free up budget to fund other initiatives. This service realizes the following for you:

Productivity increase: Planning cycles are accelerated through automated data aggregation, as well as (variance) report creation.
Plan details are aligned with business needs: Easily create and quickly compare multi-year scenarios.
Budget variance is reduced: Forecast more often and hold budget owners accountable for spending.

Which challenge will be solved?

IT Financial Planning services solve the following challenges, among others:

• Financial tasks/processes take up a large part of the time of financial employees. The effort to complete a budget is too large.
• Too many hours spent on manual/accounting tasks, too few hours on analysis and advice.
• Poor data quality, limited reports, and limited time to complete the reports
• Increase ownership among budget holders

Solving the above challenges leads to more time for analysis and advice on optimizing / saving IT run costs and maximizing the available budget for digitization / achieving business goals.

What do we realize for you?

The annual IT budget process is accelerated:

• Track plan versions, status, and approvals with collaboration workflow capabilities.
• Access to self-service analytics for review and explanation of variances by budget owners.
• Copy and create budgets, forecasts and scenarios within minutes.

Resources are deployed more flexibly:

• Adjust budgets and forecasts to see the immediate impact of IT or business changes on spending.
• Quickly create what-if scenarios for contract renewals, hiring, and capacity.
• Develop rolling forecasts to improve budgeting for the quarter.

A strategic planning horizon is developed:

• Create resource plans up to five years in the future.
• Automatically build multi-year contract and asset line items from the previous year.
• Create and compare multi-year scenarios.

Description of the service:

IT Billing provides a defensible and predictable bill to consumers in a language they understand. This is done through a realization of Show-back / Chargeback of IT costs to the Business Units and Operating Companies. The following are achieved in this regard:

Defensible billing delivery: the IT costs are shown in a language the business understands.

Increase accountability for IT spend: by consistently showing IT spend by business unit, departments and users, the cost awareness is increased.

Driven choice and behavioural change: By offering options in service quality or speed, consumers can determine the service demand and costs

A reduction of IT costs from the business: by creating awareness about the costs of an IT service versus the delivered value, a new awareness is created, which often results in a decrease in the purchase of IT services. This benefits the project-based growth of the business and digitization of the business model.

Which challenges are solved?

CFO / Business Controller

• Lack of IT costs Transparency on the basis of which transparent and understandable Showback / Chargeback of IT costs to the Business should take place.
• Showback and Chargeback processes are difficult to implement using traditional financial tools such as spreadsheets and manual reporting.
• Time-consuming discussions about invoices if the Business has questions about the why of a charge

CIO

• IT cannot give Business Units a clear picture of their (actual) IT costs
• There can be no dialogue between IT and the Business about the amount and relevance of the IT costs charged

Business Leaders

• Business Units do not have a clear picture of their IT costs
• Frustration from the Business Units regarding the allocation of opaque IT costs
• Business Units have no leverage to influence the allocated IT costs
• Overly simplistic cost calculations are used
• There can be no dialogue between IT and the Business about the amount and relevance of the IT costs charged

What do we realize for you?

Automation monthly invoicing IT costs:

• Automatically create an invoice per Business Unit, directly from the consumption sources.
• Recover costs and perform true-ups for customers.
• Save time through automation and use it to improve the Billing process and the supply/demand process.

Communication of IT costs with the business units involved:

• Show the value IT delivers and increase transparency about IT costs.
• Defensibility and justification of costs.
• Automate the email delivery of your IT invoice.
• Communicate predictable and reliable IT assignments.

Stimulation of user behaviour:

• Provide service options and let business consumers dictate demand.
• Choose subsidizing strategies to drive service adoption and termination.
• Show-back unit rate and usage details for applications and services.

Transparency in assignment details:

• Easily communicate IT expenses by business unit, department and user.
• Provide the business self-service invoice details they recognize.
• Increase predictability and minimize the impact of financial true-ups for deviations in the plan.

Description of the service:

With this service from It’s Value, IT, Finance and DevOps teams can work together to optimize cloud resources for flexibility, cost reduction and performance, realizing:

• Sustainable visibility, optimization and governance practices and processes for cloud financial management,
• Optimization of Cloud spend and efficiency for all Cloud services through purchasing strategies (reservations, savings plans) and continuous optimization of Cloud resources (rightsizing), and
• Stimulation of cultural change towards transparency and accountability.

Which challenge will be solved?

CIO:

• Working with and embracing new Cloud-based technologies
• How do I achieve Cloud adoption, and finally successful migrations and optimizations through IT cost management.
• Cloud Migration / Shift from on-premise to Cloud
• Integrate SaaS programs with containerization
• Monitor and maintain Cloud Costs

CFO:

• Understanding new cloud-based technologies
• Understand and manage Cloud Costs

Controller IT Finance:

• Prepare team budgets, forecast and accurately track Cloud spend

 DevOps or FinOps:

• Stay informed of costs and respond to deviations and possibilities per team, service or project

 Business:

• Correlate Cloud spend with business value to make cloud investment decisions with confidence

What do we realize for you?

• Up to 30% savings on Cloud costs,
• Redistribute savings to (innovative) projects,
• Team responsibility for Cloud spend,
• More effective strategic decision making,
• And immediate return on your investment.

See also the webpages ‘Cloud’ and ‘FinOps’

Description of the service:

The IT Cost Transparency service provides the organization with detailed insight into IT costs, allowing them to be better structured and, where possible and necessary, to reduce IT costs to drive an effective digitization strategy. The service is based on a one-off preparation phase that is followed by a monthly service, in which:

ITFM fundamentals are established
Implement a structured view of IT spend for current numbers and plans based on an industry standard framework to enable faster ad hoc analysis and budget cycles.

Cost structures are optimized
Reduce overall IT spend by reducing waste, avoiding duplication, and aligning investments with strategic priorities.

Forecast cycles are accelerated
Reduce time spent on forecasting, speed up frequency, and redirect resources to higher-value activities.

Which challenges are solved?

CFOs and CIOs are expected to have near real-time numbers at their fingertips and generate reports that provide insight into IT costs. That is what is achieved with the IT Cost Transparency service. Further customer challenges to be resolved include:

• Grip on IT costs through sustainable cost methodologies and processes.
• How do I optimize IT costs and create efficiency gains, as a foundation for the digitization of the business?
• How do I structure IT costs to drive a specific competitive strategy. How do I align my spending with business strategy?
• How do I gain insight into my application/service TCO?
• How do I track the spend/capex in relation to the product life cycle?
• How to deal with disparate systems and unused technology?
• How do I optimize IT and service providers and the supply chain?

What do we realize for you?

• Have real-time figures at your fingertips and generate reports that provide insight into IT costs,
• A single source of truth through connected data, facilitating the dialogue between IT, Finance and the Business,
• 3% – 5% annual savings on IT-run costs, making more and more budget available structurally to fund the digitization and growth of the business,
• Gain insight into Application / Service TCO, and Portfolio Management,
• Tracking IT spend/capex in relation to product lifecycle,
• Decision support to decommission disparate systems and unused technology,
• Transparency in Vendor costs and the role of vendors in your IT landscape

Description of the service:

The IT Vendor Spent Management service enables you to manage (strategic) supplier spend and provides a centralized, integrated view of spending in the technology supplier portfolio to ensure optimal alignment of external spend with IT strategy.

Which challenge will be solved?

CIO:

• How do I manage and optimize IT and service providers and the supply chain?
• Redundant contracts
• Overruns & contract true-ups
• No access to expiry date and renewal date of contract
• Limited alignment of external spend with IT strategy

CFO:

• How do I gain insight into the costs of IT/Services suppliers and their relevance to the business strategy?
• How do I gain insight into the costs of IT/Services suppliers in order to be able to reduce them where necessary/necessary?

Procurement:

• Insight into supplier expenses/contracts/purchase orders
• A centralized overview of the entire supplier portfolio
• Elimination of redundant contracts
• Track purchase order cancellations, contract expirations and renewal reports
• Avoid overruns and contract true-ups
• Automatic notification of upcoming contract expiration and renewals.

What do we realize for you?

• One source of truth for IT vendor spending
  • Clear redundancies and shift spending to more preferred suppliers
  • Strengthen negotiations with suppliers
• Integrate POs, contracts and creditor data
  • Identify expenses outside the purchase order process
  • Explore opportunities to reassign unused purchase orders
• One-stop shop for all contract-level information
  • Identify overlapping contracts for consolidation
  • Proactively manage renewals and expirations
• Efficient billing based on resource units
  • Reconcile resource unit based invoices with actual usage
  • Renegotiate optimal ARC/RRC prices